EKCO Private Cloud Planned Maintenance (Telehouse, Slough, UK)

Scheduled Maintenance Report for Ekco UK

Completed

This maintenance is complete. Please note that UK VMware Cloud Director URLs have changed as follows:

From: vcloud.cloudhelix.io
To: vcd-01.uk.cloud.ek.co

From: vcloud02.cloudhelix.io
To: vcd-02.uk.cloud.ek.co

For example, if you were logging into https://vcloud.cloudhelix.io/tenant/my-company-name, you will now need to log into https://vcd-01.uk.cloud.ek.co/tenant/my-company-name.

Please ensure that any bookmarks you may have are updated. As usual, should you experience any issues, please reach out to Support via support@ek.co or call +44 1273 987 920.

Posted May 18, 2022 - 19:55 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 18, 2022 - 18:01 BST

Scheduled

During this window, VMware Cloud Director across all Ekco UK locations will undergo a certificate replacement, which will result in this service being briefly disrupted during this change window. During this time there will also be some minor network maintenance at Telehouse site only to add extra VLANs to our core switches.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.

Posted May 11, 2022 - 17:46 BST

This scheduled maintenance affected: Cloud (Compute, Storage, Management).