Ekco Cloud Edinburgh Status

All Systems Operational

About This Site

Welcome to the Ekco Cloud UK Status Page. If you have any questions, please email us at support@ek.co.

Cloud Operational

Compute Operational

Storage Operational

Management Operational

Backup & DR Operational

Veeam Cloud Connect Operational

Zerto Operational

Network Operational

External Transit Operational

AWS Direct Connect Operational

Private Interconnect Operational

Datacenter Interconnect Operational

Public Peering Operational

Papertrail Log Collection Operational

AWS cloudfront Operational

AWS route53 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

vCloud Maintenance (Equinix LD6, UK) Aug 16, 21:00-22:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 16:52 BST

Scheduled - During this window, VMware Cloud Director at the Equinix Slough LD6 site will be upgraded.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.
web interface URL: vcd-02.uk.cloud.ek.co

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.
Aug 9, 16:46 BST

vCloud Maintenance (Telehouse West, UK) Aug 23, 21:00-22:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 16:53 BST

Scheduled - During this window, VMware Cloud Director at the Telehouse West site will be upgraded.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.
web interface URL: vcd-01.uk.cloud.ek.co

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.
Aug 9, 16:47 BST

Past Incidents

Aug 15, 2022

No incidents reported today.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

vCloud Maintenance (Telehouse West, UK)

Completed - The scheduled maintenance has been completed.
Aug 7, 21:15 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 21:00 BST

Scheduled - During this window, VMware Cloud Director at the Telehouse West site will be restarted for maintenance.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.
web interface URL: vcloud.cloudhelix.io and vcd-01.uk.cloud.ek.co

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.
Aug 3, 10:47 BST

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

EKCO-Edinburgh DMZ Firewall Maintenance (Equinix LD6 - Slough, UK)

Completed - The scheduled maintenance has been completed.
Aug 2, 22:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 18:00 BST

Scheduled - EKCO-Edinburgh DMZ Firewall Maintenance (Equinix LD6 - Slough, UK)

EKCO-Edinburgh has scheduled this window to perform a firmware upgrade to the EKCO-Edinburgh DMZ Firewalls within the Equinix LD6 data center.

There will not be any interruption to customer virtual machines, however the following EKCO-Edinburgh public services will be unavailable for a short period while the update completes:

- vCloud Director: vcloud02.cloudhelix.io
- Veeam Cloud Connect: veeam02.cloudhelix.io
- DNS: 185.43.43.217 & 185.43.43.218
- SMTP: smtp02.cloudhelix.io

Should you have any questions or concerns, please reach out to EKCO-Edinburgh Support via support@ek.co or call +44 1273 987 920.
Jul 26, 15:29 BST

Aug 1, 2022

No incidents reported.