Ekco Cloud Edinburgh Status

All Systems Operational

About This Site

Welcome to the Ekco Cloud UK Status Page. If you have any questions, please email us at support@ek.co.

Cloud Operational

Compute Operational

Storage Operational

Management Operational

Backup & DR Operational

Veeam Cloud Connect Operational

Zerto Operational

Network Operational

External Transit Operational

AWS Direct Connect Operational

Private Interconnect Operational

Datacenter Interconnect Operational

Public Peering Operational

Papertrail Log Collection Operational

AWS cloudfront Operational

AWS route53 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

vCloud Maintenance (Telehouse West, UK) Aug 23, 21:00-22:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 16:53 BST

Scheduled - During this window, VMware Cloud Director at the Telehouse West site will be upgraded.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.
web interface URL: vcd-01.uk.cloud.ek.co

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.
Aug 9, 16:47 BST

Past Incidents

Aug 17, 2022

Emergency vCloud Maintenance (THW)

Completed - The scheduled maintenance has been completed.
Aug 17, 11:15 BST

Verifying - The maintenance has been completed and we are now verifying the fix is working.
Aug 17, 10:54 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 10:45 BST

Scheduled - We require to perform emergency maintenance on our vCloud director cell in Telehouse West - https://vcd-01.uk.cloud.ek.co

The vCloud portal will be unavailable during this time while the service restarts, this will not effect any virtual machines running on this platform.

We apologise for any inconvenience caused by this disruption to the vCloud portal.
Aug 17, 10:30 BST

Aug 16, 2022

vCloud Maintenance (Equinix LD6, UK)

Completed - The scheduled maintenance has been completed.
Aug 16, 22:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 21:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 16:52 BST

Scheduled - During this window, VMware Cloud Director at the Equinix Slough LD6 site will be upgraded.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.
web interface URL: vcd-02.uk.cloud.ek.co

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.
Aug 9, 16:46 BST

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

vCloud Maintenance (Telehouse West, UK)

Completed - The scheduled maintenance has been completed.
Aug 7, 21:15 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 21:00 BST

Scheduled - During this window, VMware Cloud Director at the Telehouse West site will be restarted for maintenance.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.
web interface URL: vcloud.cloudhelix.io and vcd-01.uk.cloud.ek.co

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.
Aug 3, 10:47 BST

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.