All Systems Operational

About This Site

Welcome to the Ekco Cloud UK Status Page. If you have any questions, please email us at support@ek.co.

Cloud Operational
Compute ? Operational
Storage ? Operational
Management ? Operational
Backup & DR Operational
Veeam Cloud Connect ? Operational
Zerto ? Operational
Network Operational
External Transit ? Operational
AWS Direct Connect ? Operational
Private Interconnect Operational
Datacenter Interconnect Operational
Public Peering Operational
Papertrail Log Collection Operational
AWS cloudfront Operational
AWS route53 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 16:53 BST
Scheduled - During this window, VMware Cloud Director at the Telehouse West site will be upgraded.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.
web interface URL: vcd-01.uk.cloud.ek.co

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.

Aug 9, 16:47 BST
Past Incidents
Aug 17, 2022
Completed - The scheduled maintenance has been completed.
Aug 17, 11:15 BST
Verifying - The maintenance has been completed and we are now verifying the fix is working.
Aug 17, 10:54 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 10:45 BST
Scheduled - We require to perform emergency maintenance on our vCloud director cell in Telehouse West - https://vcd-01.uk.cloud.ek.co

The vCloud portal will be unavailable during this time while the service restarts, this will not effect any virtual machines running on this platform.

We apologise for any inconvenience caused by this disruption to the vCloud portal.

Aug 17, 10:30 BST
Aug 16, 2022
Completed - The scheduled maintenance has been completed.
Aug 16, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 21:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Aug 9, 16:52 BST
Scheduled - During this window, VMware Cloud Director at the Equinix Slough LD6 site will be upgraded.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.
web interface URL: vcd-02.uk.cloud.ek.co

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.

Aug 9, 16:46 BST
Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022
Completed - The scheduled maintenance has been completed.
Aug 7, 21:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 21:00 BST
Scheduled - During this window, VMware Cloud Director at the Telehouse West site will be restarted for maintenance.

During this time, no interruption or outage to customer virtual machines is expected, however access to the VMware Cloud Director web interface and API will be unavailable.
web interface URL: vcloud.cloudhelix.io and vcd-01.uk.cloud.ek.co

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.

Aug 3, 10:47 BST
Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.