Investigating - VMware support have advised a local privilege escalation vulnerability that affects our Telehouse West and Slough vCloud platforms. The vulnerability is for VM Tools component which runs on the virtual machines. Updates are available to remediate the vulnerability. More information about the vulnerability can be found here: https://www.vmware.com/security/advisories/VMSA-2022-0024.html If you manage your own guest OS please update VM tools versions to 12.1.0 and 10.3.25 (for older version 10 VM Tools). We will be in touch with all managed customers with list of affected virtual machines and coordinating update schedule
Aug 25, 2022 - 12:45 BST
The new line has been brought into service and customer traffic has successfully been migrated over.
Nov 21, 20:59 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 20:00 GMT
Following on from maintenance on the 7th, the new link has since been brought up, tested and is looking clean. The line will now be brought into service and customer traffic will be moved over to it during this maintenance window.
No outages are expected however customers will see a couple of seconds of instability while the new link costs are calculated and traffic moves over to the new link.
Should you have any questions or concerns, please reach out to Support via firstname.lastname@example.org or call +44 1273 987 920.
Nov 13, 12:25 GMT