Update - Please note that the list of affected FortiOS versions has been revised as per the below.

Affected products are as follows:

FortiOS version 7.2.0 through 7.2.2
FortiOS version 7.0.0 through 7.0.8
FortiOS version 6.4.0 through 6.4.10
FortiOS version 6.2.0 through 6.2.11
FortiOS version 6.0.0 through 6.0.15
FortiOS version 5.6.0 through 5.6.14
FortiOS version 5.4.0 through 5.4.13
FortiOS version 5.2.0 through 5.2.15
FortiOS version 5.0.0 through 5.0.14
FortiOS-6K7K version 7.0.0 through 7.0.7
FortiOS-6K7K version 6.4.0 through 6.4.9
FortiOS-6K7K version 6.2.0 through 6.2.11
FortiOS-6K7K version 6.0.0 through 6.0.14

Solutions are as follows:

Please upgrade to FortiOS version 7.2.3 or above
Please upgrade to FortiOS version 7.0.9 or above
Please upgrade to FortiOS version 6.4.11 or above
Please upgrade to FortiOS version 6.2.12 or above
Please upgrade to upcoming FortiOS version 6.0.16 or above
Please upgrade to upcoming FortiOS-6K7K version 7.0.8 or above
Please upgrade to FortiOS-6K7K version 6.4.10 or above
Please upgrade to upcoming FortiOS-6K7K version 6.2.12 or above
Please upgrade to FortiOS-6K7K version 6.0.15 or above

Dec 14, 2022 - 14:35 GMT
Identified - For all customers who subscribe to a Managed Firewall service, Ekco will be in contact to arrange a firmware upgrade, should this be required.

For any customers that manage their own FortiGate firewalls and their upgrades, please note the following:

Affected products are as follows:

FortiOS version 7.2.0 through 7.2.2
FortiOS version 7.0.0 through 7.0.8
FortiOS version 6.4.0 through 6.4.10
FortiOS version 6.2.0 through 6.2.11
FortiOS-6K7K version 7.0.0 through 7.0.7
FortiOS-6K7K version 6.4.0 through 6.4.9
FortiOS-6K7K version 6.2.0 through 6.2.11
FortiOS-6K7K version 6.0.0 through 6.0.14

Solutions are as follows:

Please upgrade to FortiOS version 7.2.3 or above
Please upgrade to FortiOS version 7.0.9 or above
Please upgrade to FortiOS version 6.4.11 or above
Please upgrade to FortiOS version 6.2.12 or above
Please upgrade to FortiOS-6K7K version 7.0.8 or above
Please upgrade to FortiOS-6K7K version 6.4.10 or above
Please upgrade to FortiOS-6K7K version 6.2.12 or above
Please upgrade to FortiOS-6K7K version 6.0.15 or above

Should you have any questions or concerns, please reach out to Ekco Support via support@ek.co or call +44 1273 987 920.

Dec 12, 2022 - 23:23 GMT
Investigating - Ekco have been made aware of the following issue with Forti OS https://fortiguard.fortinet.com/psirt/FG-IR-22-398 we are investigating the issue as a matter of urgency and will be contacting customers to advise what action to take.
Dec 12, 2022 - 20:36 GMT
Investigating - VMware support have advised a local privilege escalation vulnerability that affects our Telehouse West and Slough vCloud platforms. The vulnerability is for VM Tools component which runs on the virtual machines. Updates are available to remediate the vulnerability. More information about the vulnerability can be found here: https://www.vmware.com/security/advisories/VMSA-2022-0024.html If you manage your own guest OS please update VM tools versions to 12.1.0 and 10.3.25 (for older version 10 VM Tools). We will be in touch with all managed customers with list of affected virtual machines and coordinating update schedule
Aug 25, 2022 - 12:45 BST

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Welcome to the Ekco Cloud UK Status Page. If you have any questions, please email us at support@ek.co.

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