All Systems Operational

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Welcome to the Ekco Cloud UK Status Page. If you have any questions, please email us at support@ek.co.

Cloud Operational
Compute ? Operational
Storage ? Operational
Management ? Operational
Backup & DR Operational
Veeam Cloud Connect ? Operational
Zerto ? Operational
Network Operational
External Transit ? Operational
AWS Direct Connect ? Operational
Private Interconnect Operational
Datacenter Interconnect Operational
Public Peering Operational
Papertrail Log Collection Operational
AWS cloudfront Operational
AWS route53 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2024

No incidents reported today.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 00:24 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 00:02 BST
Scheduled - Please be advised that Ekco is implementing urgent maintenance work this evening and tomorrow evening to replace expiring certificates on a number of servers on Ekco infrastructure. This work is required to go ahead to maintain service provision.

The work will take place between 23:00 and 00:00 this evening in the THW Data Centre,

No impact is anticipated on any hosting, backup and monitoring service being delivered from the servers, because they will continue to run. However, they will not be manageable during the maintenance window and access to the VM consoles will not be available. Access to VMs via SSH/RDP will not be interrupted. No DR testing or failover will be possible during the change window.

No action is required by your teams and testing of the success of the update will be carried out by Ekco.

Should you have any issues or concerns, please contact your service delivery manager directly or contact the Service Desk.

May 16, 23:00 BST
Completed - The scheduled maintenance has been completed.
May 17, 00:02 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 21:00 BST
Scheduled - Please be advised that Ekco is implementing urgent maintenance work this evening and tomorrow evening to replace expiring certificates on a number of servers on Ekco infrastructure. This work is required to go ahead to maintain service provision.

The work will take place between 9pm and 10pm this evening in the LD6 Data Centre.

No impact is anticipated on any hosting, backup and monitoring service being delivered from the servers, because they will continue to run. However, they will not be manageable during the maintenance window and access to the VM consoles will not be available. Access to VMs via SSH/RDP will not be interrupted. No DR testing or failover will be possible during the change window.

No action is required by your teams and testing of the success of the update will be carried out by Ekco.

Should you have any issues or concerns, please contact your service delivery manager directly or contact the Service Desk.

May 16, 16:56 BST
May 16, 2024
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.