Investigating - VMware support have advised a local privilege escalation vulnerability that affects our Telehouse West and Slough vCloud platforms. The vulnerability is for VM Tools component which runs on the virtual machines. Updates are available to remediate the vulnerability. More information about the vulnerability can be found here: https://www.vmware.com/security/advisories/VMSA-2022-0024.html If you manage your own guest OS please update VM tools versions to 12.1.0 and 10.3.25 (for older version 10 VM Tools). We will be in touch with all managed customers with list of affected virtual machines and coordinating update schedule
Aug 25, 2022 - 12:45 BST

About This Site

Welcome to the Ekco Cloud UK Status Page. If you have any questions, please email us at support@ek.co.

Cloud Operational
Compute ? Operational
Storage ? Operational
Management ? Operational
Backup & DR Operational
Veeam Cloud Connect ? Operational
Zerto ? Operational
Network Operational
External Transit ? Operational
AWS Direct Connect ? Operational
Private Interconnect Operational
Datacenter Interconnect Operational
Public Peering Operational
Papertrail Log Collection Operational
AWS cloudfront Operational
AWS route53 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
Completed - The new line has been brought into service and customer traffic has successfully been migrated over.
Nov 21, 20:59 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 20:00 GMT
Scheduled - Following on from maintenance on the 7th, the new link has since been brought up, tested and is looking clean. The line will now be brought into service and customer traffic will be moved over to it during this maintenance window.

No outages are expected however customers will see a couple of seconds of instability while the new link costs are calculated and traffic moves over to the new link.

Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.

Nov 13, 12:25 GMT
Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.