Ekco Edinburgh DMZ Firewall Maintenance (Telehouse West, UK)

Scheduled Maintenance Report for Ekco UK

Completed

The scheduled maintenance has been completed.
Posted Jul 11, 2023 - 21:31 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 11, 2023 - 21:00 BST

Update

We will be undergoing scheduled maintenance during this time.
Posted Jul 04, 2023 - 16:11 BST

Scheduled

Ekco Edinburgh DMZ Firewall Maintenance (Telehouse West, UK)

Ekco has scheduled this window to perform a firmware upgrade to the Ekco Edinburgh DMZ Firewalls within the Telehouse West datacenter.

There will not be any interruption to customer virtual machines, however, the following Ekco Edinburgh public services will be unavailable for a short period while the update completes:

- vCloud Director: vcloud.cloudhelix.io
- Veeam Cloud Connect: veeam.cloudhelix.io
- DNS: 185.43.40.8 & 185.43.40.9
- SMTP: smtp.cloudhelix.io

Should you have any questions or concerns, please reach out to Ekco Edinburgh Support via support@ek.co or call +44 1273 987 920.
Posted Jul 04, 2023 - 16:10 BST
This scheduled maintenance affected: Backup & DR (Veeam Cloud Connect, Zerto) and Cloud (Management).
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