Ekco Edinburgh DMZ Firewall Maintenance (Telehouse West, UK)
Scheduled Maintenance Report for Ekco UK
Completed
The scheduled maintenance has been completed.
Posted Jul 11, 2023 - 21:31 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 11, 2023 - 21:00 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 04, 2023 - 16:11 BST
Scheduled
Ekco Edinburgh DMZ Firewall Maintenance (Telehouse West, UK)

Ekco has scheduled this window to perform a firmware upgrade to the Ekco Edinburgh DMZ Firewalls within the Telehouse West datacenter.

There will not be any interruption to customer virtual machines, however, the following Ekco Edinburgh public services will be unavailable for a short period while the update completes:

- vCloud Director: vcloud.cloudhelix.io
- Veeam Cloud Connect: veeam.cloudhelix.io
- DNS: 185.43.40.8 & 185.43.40.9
- SMTP: smtp.cloudhelix.io

Should you have any questions or concerns, please reach out to Ekco Edinburgh Support via support@ek.co or call +44 1273 987 920.
Posted Jul 04, 2023 - 16:10 BST
This scheduled maintenance affected: Backup & DR (Veeam Cloud Connect, Zerto) and Cloud (Management).
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