Unfortunately the new link did not come up as expected which is pointing to an issue with an optic. The optic will be investigated and replaced and a new maintenance window will be scheduled at a later date,
Posted Nov 07, 2023 - 21:13 GMT
Completed
The scheduled maintenance has been completed.
Posted Nov 07, 2023 - 21:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 07, 2023 - 20:00 GMT
Scheduled
An additional link will be added between racks in Telehouse West, UK.
During the maintenance window a new connection between our racks will be brought up, tested and then brought into service as a redundant link. No outages are expected however there is a chance there could be a couple of seconds of instability while the new link costs are calculated when the new connection is brought into service.
Should you have any questions or concerns, please reach out to Support via support@ek.co or call +44 1273 987 920.
Posted Oct 30, 2023 - 16:52 GMT
This scheduled maintenance affected: Cloud (Compute) and Network (Datacenter Interconnect).