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Welcome to the Ekco Cloud UK Status Page. If you have any questions, please email us at support@ek.co.
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Scheduled Maintenance
Ekco Edinburgh DMZ Firewall Maintenance (Telehouse West and LD6, UK)
Nov 27, 2024 20:00-21:00 GMT
Update -
We will be undergoing scheduled maintenance during this time.
Nov 19, 2024 - 15:13 GMT
Nov 19, 2024 - 15:13 GMT
Scheduled -
Ekco has scheduled this window to perform a firmware upgrade to the Ekco Edinburgh DMZ Firewalls within the Telehouse West and LD6 datacenters.
There will not be any interruption to customer virtual machines, however, the following Ekco Edinburgh public services will be unavailable for a short period while the update completes:
THW
VMware Cloud Director: vcd-01.uk.cloud.ek.co
Veeam Cloud Connect: veeam.cloudhelix.io
DNS: 185.43.40.8 & 185.43.40.9
SMTP: smtp.cloudhelix.io
LD6
VMware Cloud Director: vcd-02.uk.cloud.ek.co
Veeam Cloud Connect: veeam02.cloudhelix.io
DNS: 185.43.43.217 & 185.43.43.218
SMTP: smtp-02.cloudhelix.io
Should you have any questions or concerns, please reach out to Ekco Support via support@ek.co or call +44 1273 987 920.
Nov 19, 2024 - 12:32 GMT
There will not be any interruption to customer virtual machines, however, the following Ekco Edinburgh public services will be unavailable for a short period while the update completes:
THW
VMware Cloud Director: vcd-01.uk.cloud.ek.co
Veeam Cloud Connect: veeam.cloudhelix.io
DNS: 185.43.40.8 & 185.43.40.9
SMTP: smtp.cloudhelix.io
LD6
VMware Cloud Director: vcd-02.uk.cloud.ek.co
Veeam Cloud Connect: veeam02.cloudhelix.io
DNS: 185.43.43.217 & 185.43.43.218
SMTP: smtp-02.cloudhelix.io
Should you have any questions or concerns, please reach out to Ekco Support via support@ek.co or call +44 1273 987 920.
Nov 19, 2024 - 12:32 GMT