Ekco UK Status

All Systems Operational

About This Site

Welcome to the Ekco Cloud UK Status Page. If you have any questions, please email us at support@ek.co.

Cloud Operational

Compute Operational

Storage Operational

Management Operational

Backup & DR Operational

Veeam Cloud Connect Operational

Zerto Operational

Network Operational

External Transit Operational

AWS Direct Connect Operational

Private Interconnect Operational

Datacenter Interconnect Operational

Public Peering Operational

Papertrail Log Collection Operational

AWS cloudfront Operational

AWS route53 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

Maintenance work on Ekco management infrastructure (THW)

Completed - The scheduled maintenance has been completed.
May 17, 00:24 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 00:02 BST

Scheduled - Please be advised that Ekco is implementing urgent maintenance work this evening and tomorrow evening to replace expiring certificates on a number of servers on Ekco infrastructure. This work is required to go ahead to maintain service provision.

The work will take place between 23:00 and 00:00 this evening in the THW Data Centre,

No impact is anticipated on any hosting, backup and monitoring service being delivered from the servers, because they will continue to run. However, they will not be manageable during the maintenance window and access to the VM consoles will not be available. Access to VMs via SSH/RDP will not be interrupted. No DR testing or failover will be possible during the change window.

No action is required by your teams and testing of the success of the update will be carried out by Ekco.

Should you have any issues or concerns, please contact your service delivery manager directly or contact the Service Desk.
May 16, 23:00 BST

Maintenance work on Ekco management infrastructure (LD6)

Completed - The scheduled maintenance has been completed.
May 17, 00:02 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 21:00 BST

Scheduled - Please be advised that Ekco is implementing urgent maintenance work this evening and tomorrow evening to replace expiring certificates on a number of servers on Ekco infrastructure. This work is required to go ahead to maintain service provision.

The work will take place between 9pm and 10pm this evening in the LD6 Data Centre.

No impact is anticipated on any hosting, backup and monitoring service being delivered from the servers, because they will continue to run. However, they will not be manageable during the maintenance window and access to the VM consoles will not be available. Access to VMs via SSH/RDP will not be interrupted. No DR testing or failover will be possible during the change window.

No action is required by your teams and testing of the success of the update will be carried out by Ekco.

Should you have any issues or concerns, please contact your service delivery manager directly or contact the Service Desk.
May 16, 16:56 BST

May 16, 2024

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.